One Supplier. One monthly charge. One number to call 01603 743388

Support Hub

Eastern voice and data has been providing telecoms services since 1995 from our central Norwich office.

LEARN MORE

verical_logo

  • One proven provider.
  • One solution.
  • One less headache.

One number to call 01603 743388

We recognise ongoing customer satisfaction is about delivering an efficient and competent after sales service. Our reputation is built on the reliability and resilience of our technical support service when compared to many other VoIP, Telephone system and IT Network systems providers.

Part of our ongoing commitment to our clients is to always deliver the fastest possible resolution to any situation no matter what size your company or contract.

When Service Matters.

No supplier wants to promote a service that is prone to failure. However despite our high standards of excellence, reliability and stability across our voice and data networks, problems can occur. As a result we have developed a number of processes that solves over 90% of difficulties at point of contact. Support calls are handled by our support helpdesk team giving you access to senior engineers 24/7.

A Fully Trained Engineering Team

All of our technical support staff have extensive experience of onsite system installation and maintenance prior to joining the support desk team. Hence they have unparalled knowledge and understanding of your systems and networks giving them the skill and experience to fix faults quickly and effectively.

call-center

Technical support when you need it 24/7 365 days a year.

bell

Pro active network monitoring and alerting.

chat

Help desk contact via telephone/email/livechat

writing

Regular customer support ticket updates

logo Support Request

Upload screenshots here

multiple file uploads are allowed - maximum single file size is 20mb.

Allowed file types are jpeg, png, pdf and docx.


What our customers say….

We pride ourselves in offering the best possible service, friendly and
helpful, but don’t just take our word for it…..

Contact Us