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PhoneLine+

Simple phone line replacement service

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PhoneLine+

Saves you time, puts you in control, and delivers a superior experience for you and your customers.

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As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable.

PhoneLine+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network, all at a highly competitive price.

PhoneLine+ can be accessed on a choice of devices including computers, tablets, mobile phones and IP handsets, or we can provide an adaptor for your current phone, so there is no need to invest in new equipment unless you want to.

It supports all the key features expected of a traditional telephone line including voicemail, call divert and call hold, but without paying more, PhoneLine+ provides extra features designed to make your life easier.

Why do you need it?

The legacy, public-switched telephone network is being turned off, so to keep your phone and your number working you need to move to the new network, where voice calls are delivered using the same infrastructure as data using VoIP (Voice over Internet Protocol) technology.

If you already have a broadband service then it is likely that it will be able to support PhoneLIne+, keeping disruption to a minimum.

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Save time and work smarter

Be more productive with PhoneLine+

In developing PhoneLine+, Gamma spoke to hundreds of small businesses about their biggest daily challenges and the results spoke for themselves; time, or rather lack of time, is the single biggest challenge.

Managing time better and more productively was at the top of the wish list and any investment in communication tools and technology is expected to deliver tangible results in this area. So, having a business phone that works every time, where you want it, and puts customer and call information in front of you in an intuitive way, would be a huge advantage.

PhoneLine+ delivers in all these areas and more.

Bonus Features

Even more reasons to choose PhoneLine+

Case Study

Hair and Beauty Salon

Emma owns a successful, well-established hair and beauty salon where she employs two apprentices, two stylists and a nail technician. The salon has a reception desk where the only landline phone is located next to the appointment diary which is held on a secured computer. The salon advertises this number extensively and whoever is available will answer the phone when it rings. Emma has an office at the back of the salon and uses her personal mobile to make calls to suppliers.

By switching to PhoneLine+, as well as future-proofing her business telephony service, Emma was able to:

  • Improve the customer experience, thus promoting customer retention.
  • Keep her existing landline phone number.
  • Adapt and continue to use her existing telephone.
  • Load PhoneLine+ on to her mobile so she can take calls to the main number and make calls from the office without using her personal number.
  • Access her PhoneLine+ account on her computer and use the analytics to see how many calls are missed and how quickly they are returned.
  • Set different messages for her Voicemail and Out of Hours to better manage customer expectations.
  • Add a second number specifically for beauty treatments and have calls announced so they can be answered appropriately, set different Out of Hours from the main salon, and divert calls to the nail technician who she added as a user to her PhoneLine+ account.

Emma is delighted with PhoneLine+. She believes that it has made her more productive as she can take calls from where she is rather than running back and forth, enabled her team to improve their customer experience by setting call-back targets and made the beauty treatments side of her business more accountable.

We are confident that PhoneLine+ delivers features that will save you time, help you use your time more effectively and future-proof your business telephony, so you have one less thing to worry about

PhoneLine+

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