One Supplier. One monthly charge. One number to call 01603 743388

About Us

Eastern Telephones Ltd. t/a Eastern Voice and Data has been providing telecoms services since 1992 from our central Norwich office.

LEARN MORE

logo

Our knowledge and expertise gained over the years enables us to deliver a system that integrates seamlessly with your business resulting in the implementation of the right communications solution while delivering real value for money.

Our customers range from SMEs to Primary Care Trusts, Hospitals, Police Forces, Rail Companies, Universities and the MOD.

We can offer advice on all aspects of telecoms, copper and fibre cabling, computer / telephony integration (CTI) and IT provision and support,

Our emphasis on technical skills and customer service have enabled us to build long term business relationships with our clients, delivering innovative solutions and significant cost savings.

Many technology providers are contractually obliged to push certain products to their customers. As Eastern is not constrained in this way we can offer unbiased advice so you can be certain you will be getting the best product or service specific to your needs. 

By looking at factors such as the number of users, security, manageability (by you and by us) and price we can help you choose a system that is right for you now, and perhaps more importantly, into the foreseeable future.

we receive real-time statistics on your network allowing enhanced trouble shooting, service and account management capability.

Eastern Voice and Data Commitment.

Our technical team alone has in excess of 178 years collective experience. As technology changes rapidly, we keep up to date with monthly training.

From our Head Office in Norwich, we cover the whole of the UK. We have strong direct relationships with the likes of Panasonic, Excel, Gamma, Zyxel and Samsung – cutting-edge global technology companies.

Our aim is to offer the best, most cost-effective solutions for our clients – that is what we do best and have done for years. That is why we are trusted to deliver for the likes of the Police, Fire, MoD, Hospitals, GP Practices, Universities, Schools, Charities, Hotels and restaurants, PLCs and businesses of all types and sizes throughout the country.

image

If you’d like to know more…

Contact us today for a free site survey and quotation

CONTACT US

logoReliability is Our Reputation

We recognise ongoing customer satisfaction is about delivering an efficient and competent after sales service. Our reputation is built on the reliability and resilience of our technical support service when compared to many other VoIP, Telephone system and IT Network systems providers.

Part of our ongoing commitment to our clients is to always deliver the fastest possible resolution to any situation no matter what size your company or contract.

call-center

Technical support when you need it 24/7 365 days a year.

bell

Pro active network monitoring and alerting.

chat

Help desk contact via telephone/email/livechat

writing

Regular customer support ticket updates

PHP include('contact-footer.php');?> Contact Us